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Management Communication Quarterly
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Communication Climate, Job Satisfaction, and Organizational Commitment

The Effects of Information Adequacy, Communication Openness, and Decision Participation

John J. Trombetta

Bryant and Stratton Business Institute

Donald P. Rogers

Rollins College

This study attempted to investigate the effects of communication on organizational commitment (employee loyalty). Based on data from 521 nurses in four general care hospitals, the relationships among three communication variables, four demographic variables, job satisfaction, and organizational commitment were statistically analyzed. The results of the study suggest that communication does affect organizational commitment, that communication affects job satisfaction (employee morale), but that job satisfaction does not affect organizational commitment. A model of these relationships is proposed.

Management Communication Quarterly, Vol. 1, No. 4, 494-514 (1988)
DOI: 10.1177/0893318988001004003
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