This Article Full Text (PDF) References Alert me when this article is cited Alert me if a correction is posted Citation Map Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via HighWire Citing Articles via Google Scholar Citing Articles via Scopus Google Scholar Articles by Shuter, R. Articles by Turner, L. H. Search for Related Content Social Bookmarking                         What's this?

African American and European American Women in the Workplace

Perceptions of Conflict Communication

Lynn H. Turner

Marquette University

This investigation combined qualitative and quantitative analyses to examine African American and European American women's perceptions of workplace conflict. Findings indicated that European American women are seen by others as more conflict avoidant than African American women. Professional women of both races see themselves and others of their own race as choosing to reduce conflict in the workplace. However, this perception is not shared by those of the other race. Further, some evidence suggests that African American professional women see directness as a means of conflict reduction, whereas European American professional women believe less direct approaches reduce workplace conflict.

Management Communication Quarterly, Vol. 11, No. 1, 74-96 (1997)
DOI: 10.1177/0893318997111004


CiteULike    Complore    Connotea    Del.icio.us    Digg    Reddit    Technorati    Twitter    What's this?

This article has been cited by other articles:

				P. S. Parker African American Women Executives' Leadership Communication within Dominant-Culture Organizations: (Re)Conceptualizing Notions of Collaboration and Instrumentality Management Communication Quarterly, August 1, 2001; 15(1): 42 - 82. [Abstract] [PDF]

				N. M. Schuliery The Optimum Level of Argumentativeness for Employed Women Journal of Business Communication, July 1, 1998; 35(3): 346 - 367. [PDF]