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Management Communication Quarterly
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Discourse and Resistance

Targets, Practices, and Consequences

Linda L. Putnam

Texas A & M University

David Grant

University of Sydney

Grant Michelson

University of Sydney

Leanne Cutcher

University of Sydney

This article highlights the contributions that discourse analysis can make to the study of organizational resistance. Specifically, it demonstrates how using a discursive lens can provide insights into the targets, practices, and consequences of resistance. First, discourse analytic approaches can reveal how acts of resistance target multiple organizational audiences simultaneously, often developed through diverse texts directed to internal and external stakeholders. Second, discourse analysis enables researchers to examine the complex, dynamic, and interconnected nature of resistance practices and to avoid constructing simple dichotomies between such features as covert and overt forms of resistance or individual and collective resistance. Third, discourse analysis highlights the intended and unintended consequences of resistance by examining how organizational members engage with, adapt to, and transform organizational practices. Future directions are proposed for research on discourse analysis and organizational resistance.

Key Words: resistance • organization • discourse analysis

Management Communication Quarterly, Vol. 19, No. 1, 5-18 (2005)
DOI: 10.1177/0893318905276557
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