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Management Communication Quarterly
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Role Negotiations in a Temporary Organization: Making Sense During Role Development in an Educational Theater Production

Michael W. Kramer

University of Missouri, Columbia

Negotiating the performance of an individual’s role is an essential part of the assimilation process. Role negotiations consist of a two-part process: (a) negotiating a particular organizational role to perform and (b) negotiating that role’s performance once it is assumed. Whereas previous research has failed to explore how these two processes interact,this participant-observation study used sensemaking to examine the communication individuals used both to negotiate a specific role in a temporary organization, an educational theater production, and then to negotiate that role’s performance. The temporary organization provided a unique opportunity to observe both processes from beginning to end and allowed for examination of specific communication behaviors individuals used to make sense during both negotiations. The results provide insight into the relationship between negotiating a specific role and negotiating that role’s performance as well as extending the understanding of sensemaking.

Key Words: role negotiations • assimilation/socialization • temporary organization • theater • sensemaking • ethnography

This version was published on November 1, 2009

Management Communication Quarterly, Vol. 23, No. 2, 188-217 (2009)
DOI: 10.1177/0893318909341410
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