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Setting the Rules

An Examination of the Influence of Organizational Founders' Values

University of Colorado at Colorado Springs

Pamela Shockley-Zalabak

University of Colorado at Colorado Springs

The most important contribution of this research is the empirical test of founders' values related to employee perceptions of organizational rules, organizational satisfactions, and levels of uncertainty for communication sending and receiving. Specifically, this research extends previous work by Shockley-Zalabak and Morley by seeking to determine interrelationships among founders' values, culture, and individual members' values. Findings indicate that (a) employees' own values and their perception of organizational rules were related to communication behaviors and organizational outcomes of work satisfaction, company satisfaction, perceived quality of the company, and perceived likelihood of the company's surviving; (b) founders experienced significantly less ambiguity about organizational rules than all other work groups, including managers and supervisors; (c) perception of organizational rules and values varied by organizational level; and (d) differences existed by organizational levels in communication behaviors, satisfaction, and perceived competitive quality of the organization.

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